Annual or monthly billing?
Both, on every tier. Annual unlocks the per-seat discount shown above ($49 vs. $59 on Team, $119 vs. $139 on Growth). Enterprise is annual only and billed on the contract anniversary. You can switch from monthly to annual at any time — the remaining monthly balance is credited.
What happens after the 14-day pilot?
Your workspace, integrations, ranked insights, and history stay live. You choose to convert to Team or Growth, add seats, or export everything as JSON/CSV. If you do nothing, the workspace is archived 30 days after day 14 — you can still export from an archived workspace.
Is HIPAA available, and on which tier?
HIPAA-compliant deployment with a signed Business Associate Agreement is available on Enterprise only — single-tenant, US or EU data residency, dedicated encryption keys, and DLP on inbound signal uploads. We do not sign BAAs for Team or Growth. If you are evaluating for a PHI use case, start the pilot on Team to validate fit, then talk to sales for the HIPAA upgrade path before any patient data is connected.
Do you really migrate from Dovetail, Pendo, Productboard, and Notion for free?
Yes. Growth and Enterprise customers get white-glove migration — a research-ops engineer handles the export, maps tags to your Obivu taxonomy, and re-runs the Intent Graph on the imported corpus. Team customers get the same self-serve importer (CSV / JSON / Notion export) used by 1,840+ product teams today. Median setup is 38 minutes.
Where is my data stored, and can I export it?
Team and Growth run in our multi-tenant AWS region (US East by default, EU West on request). Enterprise can run in any AWS region we operate in, or in your own VPC as a dedicated tenant. Every plan can export the full corpus — verbatim feedback, tags, rankings, segment definitions — at any time, no API gatekeeping. You own the data; we hold the keys.
Is there a non-profit, startup, or academic discount?
50% off Team and Growth for verified early-stage startups (under $5M raised, under 2 years old), accredited academic institutions, and registered non-profits. Apply through the pilot signup form — we approve within two business days.